Privacy Policy

For the purposes of applicable data protection laws, The Unique Piece acts as the data controller in relation to the personal data processed through the Platform.

We process personal data in accordance with applicable data protection laws, including:

• The UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and its implementing regulations
• Where applicable, the EU General Data Protection Regulation (GDPR) for users located in the European Economic Area

We collect only the personal data necessary to operate the Platform and provide our services.

We use your personal data only where permitted by law and for the following purposes:

We process personal data based on one or more of the following legal grounds:

• Performance of a contract
• Compliance with legal or regulatory obligations
• Legitimate business interests (such as fraud prevention, platform security, and service improvement)
• Your consent, where required (e.g. marketing communications)

Where required for legal, regulatory, or platform safety reasons, we may collect and process seller verification or compliance-related information.

• Such data is used solely for compliance, fraud prevention, and platform integrity.
• Verification data may be retained after account closure where required by law or for dispute resolution.
• Information may be disclosed to regulators or authorities where legally required.

We use cookies and similar technologies to:

• Ensure the Platform functions correctly and securely
• Enable essential features such as account access and checkout
• Improve performance and user experience
• Understand how users interact with the Platform

We use the following categories of cookies:

Where required by law, non-essential cookies are used only with your consent. You may manage your preferences through our cookie banner or browser settings at any time.

Certain platform decisions may be supported by automated systems, such as fraud detection, listing moderation, claim prioritisation, or payout risk assessment.

• Automated processes are designed to support platform safety and efficiency.
• Human review is applied where appropriate.
• You may request further information or review by contacting us.

We share personal data only where necessary and with trusted third parties, including:

All third parties are required to handle personal data securely and in accordance with applicable data protection laws.

Some service providers may be located outside the United Arab Emirates. Where personal data is transferred internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Transaction and accounting records retained in accordance with legal requirements.
• Dispute and claim records retained until resolution and any applicable limitation periods.
• Marketing data retained until consent is withdrawn.

When data is no longer required, it is securely deleted or anonymised.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

Access to personal data is limited to authorised personnel and service providers on a need-to-know basis.

Depending on applicable law, you may have the right to:

Requests can be made by contacting us. We may need to verify your identity before responding.

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Any changes will be posted on the Platform with an updated "Last Updated" date.

If you have any questions about this Privacy Policy or how we handle personal data, please contact: